Farmina Satisfaction Guarantee

FARMINA GUARANTEES 100% ACCEPTANCE OF ITS PRODUCTS

Farmina is committed to supporting pet parents in their search for the most suitable product for their pets' needs and tastes. Your personal consultant will follow you in choosing the most suitable food and, if  the pet does not like the taste, Farmina will offer you the possibility to try another one, until we find the right solution.

The replacement of the product involves the return of the already purchased package, with at least 80% of its contents. 

It is possible to replace a Farmina product with another of equal commercial value, within and no later than 5 days from purchase.